Why CFM

CFM is dedicated to maintaining personable communication and unmatched customer service that goes above and beyond the norm. Our years of trusted service has earned us this year's Consumer Choice Award!

Our first priority is the safety of you and your family on the road. We believe in treating people with respect and giving them the time they deserve before making a final decision on their vehicle repairs.

About us

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Our History

CFM NAPA Autopro was established with the mission of bringing auto service to a trustworthy state. We weren’t happy with what the auto service industry had become, so we set out to make a bigger impact in the community, starting with serving our valued customers. We’ve always remained true to this statement: ‘We would rather go broke than to cheat people.’ Our mission is simple - to offer full service auto repairs in Calgary with no pressure sales and no buyers remorse.

About us

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Our Family

We are a family-owned business run by father and son. Our customers speak directly to us, the owners. With reliable and up-front communication, our quality of service is unmatched. Though our company has grown to include a professional team of technicians with over 60 years of collective experience, our values remain the same. Enjoy small business hospitality with A-grade repairs on your vehicle, every time.

About us

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Highlights

Pick up & Delivery Service

Service on any Make/Model

Repair & Maintenance

Digital Inspection

Stress Free Vehicle Repair Service

 

‘Our bottom line is your satisfaction.’

CFM provides a straightforward and painless experience with no pressure sales and the aim for a same-day turnaround. From the first phone call to the moment you drive away, our priority is to ensure that you and your vehicle are safe on the road.

We perform a digital inspection and send the report directly to your phone so you can have peace of mind with all of the details on your service. No more waiting in queue when checking up on your vehicle, we’ve got you covered.

Call NAPA Autopro today for quality, stress free vehicle repair in Calgary.

Services

Pickup & Delivery

 

‘Don't let your car service interrupt your day.’

As a family owned business, we understand that your vehicle is important to commute to work and get the kids home safely. We also understand your schedule might not allow you to drop your car off during regular hours. Your day can quickly become hectic with the added obligation of a car service or repair.

To make it a little easier for our customers, we offer a flexible convenient pick up and delivery option that allows you to get back to your day without the stress. Give us a call and we’ll take it from there.

Pick up and Delivery

Guaranteed Transparency

 

CFM strives for honest and open communication with anyone who walks through our doors.

We do not pressure our customers to purchase services that are unnecessary. Our priority first and foremost is that your vehicle is safe to drive on the road, and we will do whatever has to be done to ensure that.

We take the time to have a personal conversation with you about any problem areas or potential issues that can be prevented. Our recommendations are always backed up by photos and our reliable team of professionals are here to answer your questions or concerns.

About

Honest, transparent, reliable.

Peace of mind Warranty

 

‘The services we perform are now covered for 2 years or 40,000 km!’

As part of our quality experience and stress free guarantee, we offer a 2 year warranty or 40,000 km (whichever comes first) on all of our auto repair and services.

Our certified and trustworthy mechanics makes sure that the work done on your vehicle exceeds your expectations. CFM goes to great lengths to accommodate our customers by listening to their unique needs and focusing on providing personable service.

Warranty

Frequently Asked Questions

What services do mechanics provide?

Car mechanics perform regular maintenance and routine checks, identify issues, diagnose malfunctioning parts, and recommend repairs. This is a generalized view of what a mechanic does, which requires skill and training to properly complete. A mechanic is trained to follow specific protocols and measures to ensure the work is done safely.

How do I find a trustworthy car mechanic?

While there are several different ways to find a car mechanic who is reliable and trustworthy, one of the most effective is to ask for recommendations from a friend or family member. Read online reviews and check out their rating with customer satisfaction, and give them a call to get a feel of their customer service. A trustworthy mechanic is honest and won’t try to upsell you on services you don’t need. Be sure to go to an auto shop that offers guarantees or a warranty on their repairs. This will tell you that they’re confident in their skill and give you peace of mind if you run into any issues.

Does my car need a service every year?

We typically recommend car owners have their vehicles serviced every year or every 20,000km, whichever comes first. However, there are a lot of factors that come into play with a car service. Of course, you’ll want to bring your car in for repairs as soon as possible if you notice any potential issues. The amount of maintenance you’ll need per year also depends on vehicle use and driver habit. Always refer to your vehicle’s owner manual for guidance.

How do I know when my car needs a service?

You know your car best and how it drives on the road. If you notice any changes, even minor ones, it’s important to schedule a service to get it checked out right away. The seemingly small details, like a slight vibration in your steering wheel or your car taking longer than usual to heat up, can be an indicator of a more significant issue to come. It’s always in your best interest to prevent more costly repairs by tackling these minor problems at the first sign.

How long does it take to do a service on a car?

This depends on the problem or maintenance at hand. If it’s a routine interim service involving an oil and filter change, tire inspection, and fluid top-ups, it will likely take anywhere from an hour to an hour and a half. If your car is in for a full service, it can take up to 3 hours. A major service is extremely thorough and ensures that your vehicle is in top working condition.

Testimonials

  • Sarah Pooler Avatar

    John always gives excellent customer service. Work is done on time, quickly and reliably. He always takes the time to explain everything they will look at and everything that's completed. I would strongly recommend (and do!) Kensington Autopro to friends and family.

    Sarah Pooler 9/15/2016
  • Bob Corless Avatar

    Friendly service. Knowledgable. On time and budget as appraised. Make a point of knowing who I am.

    Bob Corless 1/24/2019
  • Vernadel Steele-Smith Avatar

    They have great customer service skills and very friendly. When I pickup my car they go into detail regarding what they have done, and update me if there is anything I need to do on the next visit. Thank you for everything!

    Vernadel Steele-Smith 6/15/2017
  • Erin Hinton Avatar

    Excellent customer service, ease of scheduling appointments, regular availability (able to get vehicle in within days), straightforward service and communication, clear pricing.

    Erin Hinton 12/18/2018
  • Pat Babott Avatar

    John and company have been upfront with everything my vehicles need. John also went out of his way to help when we had a problem.

    Pat Babott 11/12/2018
  • Jessica Espique Avatar

    I arrived first thing on a Friday morning without an appointment. John Was very accommodating and the techs fixed my air condition on time and properly (in about 3hrs)!!!

    Jessica Espique 8/25/2015

At Napa Autopro in Calgary, students will receive 10% off at Napa Autopro when they present their High School or University ID card.

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